Your city.
Your tech connection.

UrbanPlug helps Oakville stay connected through device repairs, phone upgrades and everyday tech essentials. Our Oak Park Boulevard store has served customers since 2018, backed by more than 10 years of experience in repair and retail.

Talk to us about your device Find our store

Since 2018At our Oakville store

10+ yearsOf repair & retail experience

UrbanPlug storefront at 216 Oak Park Boulevard, Unit 15, Oakville

The meaning
behind UrbanPlug.

Urban is the city we’re here to help. Plug is the connection that keeps people moving.

That idea shapes what we do: help people reconnect when damage interrupts the devices they rely on. Sometimes that means repairing a cracked screen or solving a charging problem. Sometimes it means discussing whether an upgrade is the more practical next step.

Phones, computers and other devices connect us with work, school, family and everyday plans. Our aim is to make the next decision clearer, with repair options explained in language you can understand.

A place for
your everyday tech.

UrbanPlug repairs phones, tablets, iPads, laptops, MacBooks, PCs, gaming consoles and smartwatches. We also buy and sell new and used phones, offer trade-ins and stock accessories such as cases, screen protectors and charging essentials.

From a damaged display to a device that will not turn on, the first step is understanding the problem. For advanced work, including level 3 and board-level repairs, specialist lab support is part of the repair process. We’ll discuss the options for your device and the work involved.

iPhone repair Samsung repair iPad & tablet repair Computer & MacBook repair Game console repair Smartwatch repair

What you can expect.

A useful conversation starts with your model, the problem and what matters most to you.

A clear starting point.

Tell us what happened and what still works. You do not have to diagnose the fault yourself. We can explain whether a quote can be discussed from the details provided or whether the device needs an assessment.

Options before a decision.

We’ll explain the proposed repair, price and expected timing before you decide. Model, parts availability and the extent of damage matter. Our website price guides help with budgeting; they are not a replacement for your device’s quote.

Care with your information.

Device access is for diagnosis, repair and testing. Passcodes are requested only when needed for that work, and passwords and recovered-file copies are not retained in our service records. Please keep sensitive account details out of online enquiries.

A practical next step.

If you are weighing repair against replacement, tell us what you need from the device. We can discuss the repair scope or the phones available in store so you can choose the option that fits your needs.