Sell / Trade in

Your tech.
Its next chapter.

Sell your iPhone, iPad, Samsung Galaxy phone or Apple Watch to UrbanPlug. Get a condition-based estimate online, then bring your device to our Oakville store.

1 / 3 · YOUR DEVICE

What are you selling?

Choose your device. Get your offer, then book a visit to lock it in.

01 / Check your device

Choose the correct model and configuration, then answer a few short questions about its condition.

02 / See your estimate

View an estimated value before entering your contact details. Estimates are subject to inspection.

03 / Book & lock your price

Pick your appointment time. We honour the booked amount when your device matches your answers; inspection verifies those details.

Your local handover

Meet us in Oakville.

216 Oak Park Blvd, Unit 15
Oakville, ON L6H 7S8

Monday–Friday 10 am–8 pm
Saturday 11 am–7 pm · Sunday 11 am–6 pm

Store details & directions →
UrbanPlug storefront on Oak Park Boulevard in Oakville

Before you sell.

We assess devices that you own and have the right to sell. They must be fully paid off, have a clean IMEI or serial number, and be removable from personal or organisation account locks. Never share your account password through the enquiry form.

Can I sell a cracked or faulty device?

Select the damaged appearance or functional-issue answer. Where an offer is available, you can book to lock that amount. We verify the device against the condition you submitted.

How does the price lock work?

Choose a time and complete your booking to lock the displayed amount for that appointment. We honour it when your device matches the model, configuration, condition and eligibility answers. Inspection verifies those details. If details differ, we explain any revised offer before you decide. No amount is locked where the flow says an assessment is required.

What should I do before bringing my device?

Back up your files and be ready to remove account locks such as Find My or Google Factory Reset Protection. Bring the device charged if possible and remove your SIM and memory card before handover.

Can I visit from Burlington or Milton?

Yes. Customers from Burlington, Milton, Mississauga and nearby communities can bring their devices to our Oakville store. Bring your device to our Oakville store for assessment.

Booking & price lock

Your price is locked once your booking is confirmed, and remains valid through the end of your booked appointment. We honour that amount if your model, configuration, condition and eligibility match the submitted answers. If the inspection finds a mismatch, we explain the revised offer; you may decline it. Missed or rescheduled appointments require a new price check. Assessment-only bookings do not lock a price.